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Business Success in Recession

Business Success in Recession

As I write this, the world is in the grips of Coronavirus, also called COVID-19. The economy is shaky, and running a business feels scary. Your business can survive recession—or even have success in recession—if you learn how to manage a downturn (and do some...
Dealing with Financial Ups and Downs in Business

Dealing with Financial Ups and Downs in Business

Dealing with Financial Ups and Downs in Business By Becky Mollenkamp, PCC There are times when you’re so busy you can’t see straight, and the money is flowing in. Then everything shifts, and you worry you’ll never make another sale or land another...
How to Handle a Jerk Client

How to Handle a Jerk Client

How to Handle a Jerk Client By Becky Mollenkamp, PCC Here’s an axiom that drives me nuts: The customer is always right. Sometimes customers are not only wrong, but they’re also total jerks about it. If it hasn’t happened to you yet, it will. Stay in...
Are You Undeniable and Relentless?

Are You Undeniable and Relentless?

Are You Undeniable and Relentless? By Becky Mollenkamp, ACC There was an interesting conversation this week inside my membership community, and I’m sharing because I think it’s a great lesson about how to become an industry expert and business leader. A...
How to Measure Goals

How to Measure Goals

Last year, I set a bunch of lofty goals and…I failed to achieve any of them. It didn’t feel great but, after the initial sting, it helped me see an opportunity for growth. I realized it’s time to shift how I craft and measure goals. In short, I need...