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Reframing Fear

Reframing Fear

Did you know that FEAR and EXCITEMENT are the same thing? More specifically, our bodies experience both feelings the same way. The brain doesn't distinguish between a good scare (excitement) and a bad scare (fear); it triggers the same physical reactions for any...

How to Handle a Jerk Client

How to Handle a Jerk Client

How to Handle a Jerk Client By Becky Mollenkamp, PCC Here's an axiom that drives me nuts: The customer is always right. Sometimes customers are not only wrong, but they're also total jerks about it. If it hasn't happened to you yet, it will. Stay in business long...

10 Books to Manage Imposter Syndrome

10 Books to Manage Imposter Syndrome

10 Books to Stop Imposter Syndrome By Becky Mollenkamp, PCC Is there a little voice in your head that says things like, "you're not good enough," "you're a fraud," or "who do you think you are to do that?" You're not alone. That's self-doubt (also called Imposter...